FAQs
How can I contact Maison Krew?
For any inquiries or assistance, please reach out to our customer service team at concierge@maisonkrew.com. We're here to help!
How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.
What is Maison Krew's return policy?
We offer a hassle-free return policy for eligible items. Please refer to our Return Policy page for more information on our return process and eligibility criteria.
Does Maison Krew ship internationally?
Yes, we offer both domestic and international shipping options. Please note that international customers may be responsible for customs duties and taxes upon delivery.
How can I stay updated on Maison Krew's latest releases and events?
A: You can subscribe to our newsletter and follow us on social media to stay informed about our newest collections, collaborations, and exclusive events.
Does Maison Krew offer gift cards?
Yes, we offer digital gift cards that can be purchased and redeemed online. Treat your loved ones to the gift of luxury streetwear with a Maison Krew gift card.
How can I become a member of the Maison Krew Global Members' Club?
Membership to our exclusive club is by invitation only. Stay tuned for updates on membership opportunities and benefits.
I have a question that isn't listed here. How can I get in touch?
If you have any additional questions or concerns, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.